Contact HyperRing Support There are several ways to reach HyperRing customer support for assistance with your HyperRing, payment questions, or other inquiries: Email Support- General Inquiries: support@hyperring.co- Business Partnerships: support@hyperring.co- Technical Support: support@hyperring.co- Email response time: Usually within 1-2 business days Support Portal- Visit our portal at: www.hyperring.co- Browse through categorized help articles- Search for specific topics- Submit a support ticket directly through the portal Before Contacting SupportTo help us assist you more efficiently, please have the following information ready:1. Account Details:- Email address associated with your HyperRing account- HyperRing model and when you purchased it2. Issue Description:- Clear description of the problem you&apos;re experiencing- Any error messages you&apos;ve received- Steps you&apos;ve already taken to resolve the issue3. Device Information:- Smartphone model and operating system version- HyperRing Pay app version- Payment card issuer (bank) if applicable

How can I contact HyperRing?

HyperRing Pay

This category provides information about contacting Fidesmo customer support, submitting tickets, attaching documentation, and other customer service processes.

Customer Support

Information about contacting HyperRing customer support, submitting tickets, attaching documentation, and other customer service processes.

How do I connect a payment card to my HyperRing with a Smart Phone?

How do I activate payments on my HyperRing?

How do I remove the connected payment card from my HyperRing?

How do I pause payments on my HyperRIng?

How do I reactivate payments on my HyperRing?

Getting Started with Payments on Your HyperRing

Can't pay with a HyperRing

The connected HyperRing has worked for a long time, but has now stopped working.

The transaction is always rejected

Activation Issues

Activation Required - How to Re-Activate your HyperRing?

Curve SMS Activation Problems

I have misspelled or forgotten the email I used when I connected my payment card, and now I can't remove it from the HyperRing. What should I do?

The point of sale terminal does not react when I tap and pay with HyperRing

Issues using HyperRing Pay

Can I connect any payment card to my HyperRing?

Can I connect my card to multiple HyperRings?

Can I place any limits and restrictions on payments?

Can I still use my physical payment card if I pause payments on my HyperRing?

Can I still use my HyperRing for payments after blocking my physical payment card?