Can I still use my HyperRing for payments after blocking my physical payment card?Updated 6 months ago
In most cases, if you block your physical payment card, the payment functionality on your HyperRing will also be blocked. This is because they share the same underlying payment account. However, the exact behavior depends on your bank's policies:
Typical Scenarios
1. Temporary Block/Freeze:
- If you temporarily freeze your physical card through your bank's app
- Result: Your HyperRing payments will typically also be frozen
- Both will be reactivated when you unfreeze your physical card
2. Card Reported Lost/Stolen:
- If you report your physical card as lost or stolen
- Result: Your bank will typically block all payment methods linked to that account, including your HyperRing
- You'll need to connect your new replacement card to your HyperRing
3. Card Expired/Replaced:
- When your physical card expires and you receive a new one
- Result: Your HyperRIng might continue working until the old card's expiration date
- You'll need to remove the old card and connect the new one to your HyperRing
Bank-Specific Variations
Some banks offer more granular control:
- They may allow you to block the physical card while keeping digital versions active
- They might provide separate controls for managing physical and digital card versions
- Check with your specific bank to understand their policies
What To Do
If your physical card is blocked and you're unsure about your HyperRing:
1. Try making a small test payment with your HyperRing
2. Check your bank's app for the status of digital payment methods
3. Contact your bank's customer service for clarification
4. If needed, remove the blocked card from your HyperRing and add your new card